Bullying and harassment in the workplace: developments in by Stale Einarsen, Helge Hoel, Dieter Zapf, Cary Cooper

By Stale Einarsen, Helge Hoel, Dieter Zapf, Cary Cooper

Formerly titled Bullying and Emotional Abuse within the office: foreign views in study and perform, the 1st variation of this bestselling source fast turned a benchmark and hugely pointed out resource of data for this burgeoning box. Renamed to extra adequately mirror the maturing of the self-discipline, Bullying and Harassment within the place of work: advancements in thought, study, and perform, moment version offers a much-needed replace of the unique paintings. Edited by way of major specialists and providing contributions from pioneers of their respective topic parts, the ebook is an up to date research-based source on key facets of place of work bullying and its remediation. New chapters comprise: Rehabilitation and remedy of sufferers of Bullying Interventions for the Prevention and administration of place of work Bullying Bullying and Discrimination An business Relation viewpoint on place of work Bullying Investigating court cases of place of work bullying Whistleblowing and office bullying tips to degree publicity to office Bullying in Surveys largely Revised Chapters contain: views on adverse behaviors and place of work bullying Empirical Findings on Bullying at paintings Organizational Antecedents of Bullying Organizational results of office bullying Counseling goals of bullying Bullying and the legislations The publication offers a finished evaluate of the literature, the empirical findings, the theoretical advancements, and the event and suggestion of major foreign teachers and practitioners. It examines the idea that of bullying and harassment at paintings and its dimension, documenting the lifestyles and effects of the matter. The booklet explores a number of explanatory versions and offers to be had empirical facts that sheds gentle on the place, whilst, and why bullying develops. It includes a wide selection of contributions at the attainable treatments for prevention and minimization of the matter for administration while it happens, and for therapeutic the injuries and scars it will probably have left on these uncovered.

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Extra resources for Bullying and harassment in the workplace: developments in theory, research, and practice

Sample text

The model may also be utilised in order to guide and structure future organisational action programmes. 2 A theoretical framework for the study and management of bullying at work. indd 29 8/13/10 9:49:46 AM 30 Bullying and Harassment in the Workplace culture and historical, legal, and socioeconomic factors (see also Hoel and Cooper, 2001). Although it has not been much studied yet, the occurrence of bullying must always be seen against such a background (see also Beale, this volume; Ironside and Seifert, 2003; McCarthy, 2003).

Following this, suitable organisational interventions and problem solving must be invoked by the employer if it is concluded that bullying has taken place (see also Hoel and Einarsen, this volume; European Social Dialogue, 2007). , 1999). , 1994; Olweus, 2003). , 2007). In other words, where there is no intention to cause harm, there is no bullying. Including intent in the definition of bullying will make it distinguishable from such other forms of unpleasant behaviours as incivility at work. It will also distinguish it from episodes of thoughtlessness or from the misperception of innocent or even fairly legitimate behaviours.

The economic importance of and dependence on a job would effectively prevent people from being honest in their assessment, in particular with regard to superiors in formal positions of power. It has also been argued that it is often difficult for the observer to stay neutral in cases of bullying (Einarsen, 1996; Neuberger 1999), a fact that is likely to influence the objectivity of such ratings. , 1994b; Leymann, 1992). indd 17 8/13/10 9:49:45 AM 18 Bullying and Harassment in the Workplace others.

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